History with Product-Design


University of New Mexico Hospitals

Web Analyst III (Full-time) · Albuquerque, New Mexico · 3/2019 - 3/2021

Hired on full-time after a six-month contract (from 3/2019—9/2019). Served as a lead engineer on a team of nine.

  • Was awarded multiple “I Care” awards by teammates & customers

  • Enjoyed mentoring junior developers

  • Led the design, development and integration (across various IT teams) of a system that has become the flagship product of the team used by over 30 clinics throughout the hospital system and a waiting list of many more; saving the organization millions of dollars

  • Completed a project within a few months that had been stalled for over 3 years

  • Helped organization quickly pivot to remote teams by leading the development of a clean & user-friendly time-tracking application during the pandemic from a very raw prototype that had been previously developed

  • Led an experimental project to create a compiler to automate the conversion of legacy applications

  • With little mobile programming experience built a well received iPad kiosk app


01 September 2020

Health System Needs Punch System During Pandemic

01 June 2019

Stagnated Survey System Comes to Life

01 March 2019

Hospital System Needs Intake Form System


Pacific Health Research & Education Institute

Data Manager (Full-time) · Honolulu, Hawai'i · 1/2013 - 1/2016

Performed duties as a member of a research team for a NIH diabetes study (GRADE) including meeting with patients, processing lab specimens, etc. Also, served as IT liaison for the team, and developed custom software to improve day-to-day operations as well as many small scripts and programs for impromptu reporting and data analysis.

  • Developed a workflow and case management system with built-in reporting, scheduling and EHR features while handling other responsibilities as part of the research team.

  • Developed an application that interfaced with a legacy console application (VistA), parsed text reports and generated PDF reports performing tasks in seconds that previously took hours.

  • Coached researchers on creating complex SQL queries to query data-warehouse



Pacific Health Research & Education Institute

Programmer / Analyst (Full-time) · Honolulu, Hawai'i · 12/2009 - 12/2011

Served as staff programmer on two NIH cancer studies (PLCO and NLST), developed custom data management, workflow and case management applications as well as many small scripts and programs for impromptu reporting and data analysis. I was laid off at the close of the studies (along with the rest of the staff) then re-hired a year later to work on the GRADE study.

  • Developed custom data management, workflow and case management applications as well as many small scripts and programs for impromptu reporting and data analysis which allowed me to provide critical study statics and reports at a moments notice.
  • Developed methods for dealing with some very complex logistical constraints imposed on the studies.

  • Added a feature to Ruby’s “gem” command to install gems from a directory. This was necessary since the study’s computers were not allowed to connect to the Internet (see source code here).

  • Saved the institute thousands of dollars in software and hardware purchases

  • Designed various workflow systems using Ruby on Rails and MySQL

  • Developed micro services in Ruby & Sinatra that could be used by various of these workflow systems and desktop applications

  • Developed desktop applications in Python and Qt.

  • Integrated web applications into a standard Windows desktop configuration for staff of over 50 research assistants.

  • Started my quest to understand the challenges involved with modeling healthcare, biological and other sparsely structured data.


A workflow system for closing out records for the PLCO and NLST studies. It was built with Sinatra on top of the infrastructure I'd built for the institute starting with the Mercury project (see Mercury).
A workflow system for auditing patient records at the end of a 50 year cancer study. It was used by around 30 employees and enabled them to quickly audit the records of over 10,000 study participants.

01 September 2011

Waldo - Where is he?

Ruby Rails MySQL Web-Development Product-Design Health-Research Workflow

01 August 2011

NIH Research Site Needs a Workflow System